ITIL® Capability - Operational Support & Analysis Classes
Baltimore | Columbia | Maryland | Washington DC

Do you want to enroll in an ITIL Operational Support and Analysis (OSA) class from a CSME/APMG accredited global training institution headquartered in Columbia, MD, near the Baltimore, Washington DC, and Northern Virginia area?

If so, click on the “register” button near the class time you want or speak to us about customizing a class for your needs.

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo is a Trade Mark of the Office of Government Commerce.

This 5-day class will walk you through the ITIL OSA module and successfully prepare you for earning your Operational Support and Analysis Certificate.

ITIL Operation Support and Analysis (OSA) focuses primarily on Service Operation (SO) and Continual Service Improvement (CSI) processes. It is an intermediate module that is one of four qualifications that comprise the ITIL Capability Stream.

The class is designed for IT professionals working in Service Management that seek a specialist certificate that will demonstrate their value at the workplace and enhance their understanding of V3 processes.

If you are interested in furthering your career then click on the register button next to the class that fits your schedule. You can also call us at 301-258-8200 or click here to contact us online to request more information or learn more about on-site group training.

Since 1998, Phoenix TS has provided individuals, government agencies, and private organizations throughout the world with specialized education found nowhere else. Get started on achieving your career goals today.

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