ITIL® Capstone - Managing Across the Lifecyc IT Training Course

ITIL® Capstone - Managing Across the Lifecycle Course
Baltimore | Columbia | Maryland | Washington DC | Northern Virginia

Are you an IT professional interested in an ITIL MALC course from a global learning institute located in Columbia, MD that will help you achieve ITIL Expert Level qualification?

The ITIL Managing Across the Lifecycle qualification is the final ITIL Intermediate module under the V3 qualification scheme.

Click on the tabs below to learn more about how the class can help you.

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ITIL® Capstone - Managing Across the Lifecycle Description

This accredited CSME/APMG training program is for individuals searching to take the final class to ITIL Expert. Candidates for this course must have already passed the exams to hold the ITIL 2011 Foundation Certificate plus have incurred a further 15 credits from the ITIL Service Lifecycle track, the ITIL Service Capability track or a equaled selection from both ITIL Service Lifecycle and Service Capability qualifications. Documented evidence of this must be presented to enroll to this certification level. Candidates will gain knowledge in the following areas upon completion of the reading (the 5 books of the ITIL Library), examination and training components related to this certification.

  • Introducing IT Service Management Business & Managerial Issues
  • How to Manage the Planning and Implementation of IT Service Management
  • The Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • How to Understand Complementary Industry Guidance

ITIL® Capstone - Managing Across the Lifecycle Course Outline

Lesson MALC01: Introducing IT Service Management Business and Managerial Issues
Lesson MALC02: How to Manage Strategic Change
Lesson MALC03: Risk Management
Lesson MALC04: How to Manage the Planning and Implementation of IT Service Management
Lesson MALC05: Understanding Organizational Challenges
Lesson MALC06: Service Assessment
Lesson MALC07: Understanding Complementary Industry Guidance and Tool Strategies

ITIL® Capstone - Managing Across the Lifecycle Exam and Testing

This exam can be taken online using a webcam proctor, at a testing center, or onsite with an accredited proctor. Certification is through CSME or APMG. Student must pass a 90 minute, 8 question closed book multiple choice, scenario-based, gradient scored examination with a passing score of 70% in order to receive this certification. Students must present an ITIL 2011 Foundation or V2 Foundation plus Bridge Certificate prior to sitting for the exam.

Phoenix TS is an authorized testing center for both Pearson VUE & Prometric. You can register for your CCNA Certification Exams at the Phoenix TS test centers in Washington DC, Baltimore, or Columbia, Maryland. Simply go to the Pearson VUE website or call us directly (301-258-8200).

(ITIL® Capstone - Managing Across the Lifecycle) Standard Price

Total Cost 

$2580

 Price Includes:

  • Training instruction and class exercises
  • Courseware books, pens, highlighters, notepads and other material
  • Exam voucher
  • Exam Retake option
  • Course Retake option
  • Sample Exam Questions from leading industry vendors
  • Full breakfast including a combination of doughnuts, bagels, fruits, yogurt, juices
  • Coffee/tea/soda available all day
  • Afternoon fresh baked cookies (participating locations

(ITIL® Capstone - Managing Across the Lifecycle) Group Price

Please call 301-258-8200 to discuss pricing.

View all ITIL® Capstone - Managing Across the Lifecycle classes

Our ITIL Capstone course: Managing Across the Lifecycle (MALC) is designed for IT professionals who are ready to separate themselves from the competition.

This 5-day course provides you with the skills and knowledge you need to earn your certification and is a key requirement for becoming ITIL Expert Level.

It will build upon your understanding from previous ITIL Service Lifecycle courses and help you combine all the skills and knowledge you have gained in the workplace and the classroom.

Join an elite group of IT professionals by earning your ITIL Managing Across the Lifecycle Certificate and demonstrating your proficiency and value at the workplace.

Contact us today if you have any other questions or if you are interested in setting up on-site training. You can call us at 301-258-8200 or click here to contact us online and we will be happy to answer any questions you might have.

Since 1998, we have helped over 50,000 individuals from all over the world achieve their goals. We are headquartered in Columbia, MD, near Baltimore, Washington DC, and Northern Virginia.

Let this be the year that you take your career to the next level with and ITIL MALC course that will set you apart from the competition.

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