ITIL® Lifecycle - Continual Service Improvement Course
Baltimore | Columbia | Maryland | Washington DC | Northern Virginia
Are you interested in earning your ITIL Continual Service Improvement (CSI) qualification from an accredited worldwide leader in computer education that is headquartered in Columbia, Maryland?
This Continual Service Improvement course is designed for the IT professional who wants to jump start their career and prepare for an expanded leadership role.
You can find out more about ITIL CSI training and how it can benefit you by reading the information below.
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ITIL® Lifecycle - Continual Service Improvement Description
This accredited CSME/APMG training program is for participants searching for specialist certification in ITIL's Continual Service Improvement practice area. Candidates for this program include managers, executives, team leaders, supervisory staff, planners and architects who hold a 2011 Foundation certificate. Candidates will gain competencies in the following areas upon successful completion of the reading (Continual Service Improvement Book), training and examination components related to this certification.
- Introducing Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- Continual Service Improvement Methods and Techniques
- How to Organize Continual Service Improvement
- Technology for Continual Service Improvement
- Implementation Considerations
- Critical Success Factors and Risks
ITIL® Lifecycle - Continual Service Improvement Course Outline
Lesson CSI01: Introducing Continual Service Improvement
Lesson CSI02: Continual Service Improvement Principles
Lesson CSI03: Continual Service Improvement Process
Lesson CSI04: Continual Service Improvement Methods and Techniques
Lesson CSI05: Organization for Continual Service Improvement
Lesson CSI06: Technology for Continual Service Improvement
Lesson CSI07: How to Implement Continual Service Improvement
Lesson CSI08: Critical Success Factors and Risks
ITIL® Lifecycle - Continual Service Improvement Exam and Testing
This exam can be taken online using a webcam proctor, at a testing center, or onsite with an accredited proctor. Certification is through CSME or APMG. Student must pass a 90 minute, 8 question closed book multiple choice, scenario-based, gradient scored examination with a passing score of 70% in order to receive this certification. Students must present an ITIL 2011 or V2 Foundation plus Bridge Certificate prior to sitting for the exam.
Phoenix TS is an authorized testing center for both Pearson VUE & Prometric. You can register for your CCNA Certification Exams at the Phoenix TS test centers in Washington DC, Baltimore, or Columbia, Maryland. Simply go to the Pearson VUE website or call us directly (301-258-8200).
(ITIL® Lifecycle - Continual Service Improvement) Standard Price
|
Total Cost |
$2050 |
Price Includes:
- Training instruction and class exercises
- Courseware books, pens, highlighters, notepads and other material
- Exam voucher
- Exam Retake option
- Course Retake option
- Sample Exam Questions from leading industry vendors
- Full breakfast including a combination of doughnuts, bagels, fruits, yogurt, juices
- Coffee/tea/soda available all day
- Afternoon fresh baked cookies (participating locations)
(ITIL® Lifecycle - Continual Service Improvement) Group Price
Please call 301-258-8200 to discuss pricing.
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Is This the Course for You?
ITIL Continual Service Improvement (CSI) is an intermediate Service Lifecycle module that focuses on Service Management practices.
This 3-day course is designed for IT professionals that want to quickly enhance their current capabilities while also increasing their value at the workplace.
This course is also a necessary step in completing the ITIL Lifecycle Stream and will take you one step closer towards becoming an ITIL Expert.
How Can This Course Help Your Career?
After successfully completing this course and earning your ITIL CSI certification, you will join the elite ranks of professionals who have used this course to advance their careers.
You will build upon your existing skills in Service Management, while also providing employers tangible proof of your proficiency.
So if you are ready to separate yourself from the competition, enroll in an ITIL Lifecycle: Continual Service Improvement (CSI) class right now.
Get Started Today
Phoenix TS has provided individuals, private organizations, and government agencies with ITIL Continual Service Improvements in Maryland, Washington DC, Virginia and other regions across the globe for over 10 years.
Join the other 50,000 students that acquired the education they needed to start earning the salary they deserved.
If you have any other questions or would like to speak with a representative about organizing computer training at your location, you can call us at 301-258-8200 or clickheretocontactus.
Enroll today and let this be the year that you take your career to the next level.
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