MS 50331: Windows 7, Enterprise Desktop Support Technician Course
Baltimore | Columbia | Maryland | Washington DC | Northern Virginia
Are you looking for Windows 7 training from a global learning institute headquartered in Maryland that can help you fulfill a crucial support role to users and organizations throughout the globe?
At Phoenix TS, we provide training in Windows 7 support for IT professionals of various disciplines who want to further their careers and expand their skill sets.
If training as a support technician for Windows enterprise is something that appeals to you, then all you have to do is stay on this page.
Keep reading and click on the tabs below to find all of the information you need about this course.
MS 50331: Windows 7, Enterprise Desktop Support Technician Description
This five-day instructional course provides students with the skills and knowledge necessary to isolate, document and resolve problems on a desktop or laptop computer equipped with Windows 7.
MS 50331: Windows 7,EnterpriseDesktop Support Technician Course Outline
Lesson 1: How to Identify and Resolve Issues with New Software Installation
Lesson 2: How to Resolve Software Configuration Issues
Lesson 3: How to Resolve Software Failure
Lesson 4: How to Identify and Resolve Logon Issues
Lesson 5: How to Identify and Resolve Network Connectivity Issues
Lesson 6: How to Identify and Resolve Name Resolution Issues
Lesson 7: How to Identify and Resolve Network Printer Issues
Lesson 8: How to Identify and Resolve Performance Issues
Lesson 9: How to Identify and Resolve Hardware Failure Issues
Lesson 10: How to Identify and Resolve Wireless Connectivity Issues
Lesson 11: How to Identify and Resolve Remote Access Issues
Lesson 12: How to Manage File Synchronization
Lesson 13: How to Identify and Resolve Internet Explorer Security Issues
Lesson 14: How to Identify and Resolve Firewall Issues
Lesson 15: How to Identify and Resolve Issues Due To Malicious Software
Lesson 16: How to Identify and Resolve Encryption Issues
Lesson 17: How to Identify and Resolve Software Update Issues
Windows 7, Enterprise Desktop Support Technician
Exam 70-685 Pro
Credit Toward Certification
Windows 7, Enterprise Desktop Support Technician: counts as credit toward the
following certification(s)
Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician 7
Identifying Cause of and Resolving Desktop Application Issues (20 percent)
Identifying Cause of and Resolving Networking Issues (23 percent)
Managing and Maintaining Systems That Run Windows 7 Client (21 percent)
Supporting Mobile Users (18 percent)
Identifying Cause of and Resolving Security Issues (18 percent)
(MS 50331) Standard Price
|
Total cost |
$2,560.00 |
Price Includes:
- Training instruction and class exercises
- Courseware books, pens, highlighters, notepads and other material
- Exam voucher
- Exam Retake option
- Course Retake option
- Sample Exam Questions from leading industry vendors
- Full breakfast including a assortment of doughnuts, bagels, fruits, yogurt, juices
- Coffee/tea/soda available all day
- Afternoon fresh baked cookies (participating locations)
(MS 50331) Group Price
Please call 301-258-8200 to discuss pricing.
View all MS 50331: Windows 7, Enterprise Desktop Support Technician classes
Companies always need professionals who can provide comprehensive support for troubleshooting issues that employees may encounter while using an operating system.
That’s where the Windows 7 training that you receive through Phoenix TS comes in.
After completing this course, you will be able to easily identify and resolve issues with desktop applications, networking, and security.
Our Windows desktop support course will also give you the knowledge you need to support mobile users and manage a Windows 7 installation so that security measures and system features are always up to date.
From issues with logging on to roadblocks with connectivity, you’ll be the expert who has all the answers for problems that users might encounter while using Windows 7. These skills will make you an invaluable part of the company’s IT infrastructure and your talents will ensure that there will always be a place where you’re needed.
All of our instructors have years of experience both inside and outside the classroom and know exactly what companies around the world want from their IT professionals. Let us help you take your career to the next level by giving you the Windows 7 training you need.
We have a reputation for providing quality education for individuals who want to better their careers and expand the base of their knowledge. We are centrally located in Columbia, MD—close to Baltimore, Washington DC and Northern Virginia.
If you have a specific question or you want to speak with us about on-site training, you can call us at 301-258-8200 or clicking here and getting in touch with us online.
Let this be the year that you give your career the jumpstart that it needs.
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